MSIG Travel Insurance: What's the Deal?
MSIG Travel Insurance: What's the Deal?
ValueChampion Rating 
Pros
- Travellers who need pre-existing condition coverage
- People seeking adventurous activity or golf coverage
- Lone senior travellers
Cons
- Families and groups
- Consumers who need trip inconvenience coverage due to their conditions
MSIG's Travel Pre-Ex plan stands out as being one of three travel insurance policies that offers coverage for pre-existing conditions and offers average coverage for competitive prices. Furthermore, because MSIG's Pre-Ex version offers most of the benefits of the standard TravelEasy plans, value-seeking consumers may find the plethora of miscellaneous benefits a bonus.
| Summary of MSIG TravelEasy Pre-Ex Travel Insurance |
|---|
| TravelEasy Pre-Ex plans are competitively priced compared to other Pre-Existing travel plans on the market |
| No upper age limit, making the plans suitable for seniors |
| Medical coverage for pre-existing conditions is around average, but TravelEasy Elite and Premier plans come loaded with peace-of-mind benefits |
Table of Contents
- MSIG Travel Insurance: What You Need to Know
- MSIG TravelEasy Pre-Ex Travel Insurance: For COVID-19 Coverage
- Sports Coverage
- Notable Exclusions
- Claims Information
- Summary of Coverage
MSIG TravelEasy Pre-Ex Travel Insurance: What You Need to Know
MSIG is one of the three insurers in Singapore offering travel insurance plans that provide coverage for pre-existing conditions. MSIG's TravelEasy and its Pre-Ex add-on plan offer three plans to choose from: Standard, Elite and Premier. In most cases, MSIG's Pre-Ex plans are cheaper than other pre-existing plans on the market by 5-15%. Considering that pre-existing conditions can be expensive to manage, MSIG's pricing can be a welcome change for the financially-burdened traveller who is used to paying high premiums for their condition. This is in contrast to MSIG's base TravelEasy option, which, with the exception annual ASEAN plans, is not as competitively priced.
The TravelEasy Pre-Ex plan includes almost all of the benefits (except COVID-19 coverage) of the TravelEasy plan along with medical coverage for pre-existing conditions. Its medical coverage ranges from S$75,000 for the Standard plan to S$150,000 for the Premier plan, which is around the average compared to the market coverage for pre-existing medical conditions. Trip incovenience benefits are similarly around market average. However, MSIG's TravelEasy plans offer some notable perks in their coverage that are rarely seen all together in other plans. This includes golf and adventure sports coverage and peace of mind benefits like wedding items coverage, passive war medical coverage, terrorism cover, pet care coverage and FDW belongings coverage. However, most of these perks are offered only for the Premier and Elite plan, pricing out those who are looking for budget plans.
There are a couple of drawbacks of the Pre-Ex plans that consumers should be aware of. Firstly, for customers of the Pre-Ex plan, the maximum trip length you can take and still receive coverage is 30 days, so travellers with pre-existing conditions who take long-haul trips may not get enough coverage. Secondly, pre-existing conditions won't be covered if they worsen within 30 days of the departure date and the doctor prescribes further treatment, medication or surgery. Lastly, you will not be able to file a claim for trip inconvenience benefits, such as trip cancellations, due to pre-existing conditions. For consumers looking for trip inconvenience coverage that includes their pre-existing conditions can consider NTUC Income's Enhanced Pre-Ex Plan instead.
MSIG TravelEasy Travel Insurance: For COVID-19 Coverage
If you are looking for a travel insurance plan that is more focused on offering coverage for expenses related to COVID-19 rather than pre-existing conditions, MSIG's TravelEasy insurance plan might be a better option for you. Although MSIG's TravelEasy doesn't provide any coverage for pre-existing conditions, it has one of the most holistic coverage for COVID-19 related trip complications that might prove more useful to some people during the tail's end of this pandemic.
| Coverage Benefits | Standard | Elite | Premier |
|---|---|---|---|
| Overseas Medical Expenses | S$65,000 | S$130,000 | S$200,000 |
| Trip Cancellation | S$5,000 | S$10,000 | S$15,000 |
| Trip postponement | S$750 | S$1,500 | S$2,000 |
| Replacement of traveller | S$500 | S$750 | S$1,000 |
| Shortening of trip | S$5,000 | S$10,000 | S$15,000 |
| Travel disruption | S$1,000 | S$2,000 | S$3,000 |
Do ensure that you've taken all of the necessary precautions to adhere to local and international governments' regulations related to COVID-19 and your travels.
Sports Coverage
You are covered for adventurous activity including bungee jumping, skydiving, paragliding, hot air ballooning, jet skiing, white water rafting, diving and general snow sports (skiing, snowboarding). There is also decent golf coverage for equipment, unused green fees, and hole-in-one. However, you will only get the adventure cover and golf cover for Elite and Premier plans.
| Golf Cover | Standard | Elite | Premier |
|---|---|---|---|
| Equipment Damage or Loss (except in use) | N/A | S$1,000 | S$1,500 |
| Unused Green Fee | N/A | S$500 | S$750 |
| Hole-in-One | N/A | S$500 | S$750 |
Notable Exclusions
MSIG has standard medical and trip/baggage related exclusions. You can't claim for terminal illnesses, mental disorders, pregnancy related expenses that aren't covered by the maternity illness benefit and you can't file any claims if you are travelling for medical purposes. Additionally you will not be covered if you are travelling to compete in professional sports, will do any kind of manual work or will be going on expeditions. You should always double check the policy wording to make sure you know exactly what events you will be covered for.
| Medical Exclusions | Trip Inconvenience Exclusions |
|---|---|
| Terminal Illnesses | Participation in professional or compensated sports |
| Mental disorders and suicide | Items taken by customs officials |
| Unnecessary dental expenses | Items left unattended in a public place |
| Pregnancy-related events unless mother is at risk | Travelling to a country at war |
| Travelling when medically unfit | Claims paid for by other insurers |
Claims Information
To submit a claim with MSIG, you can either submit the claim online or download and mail the claim form. For both options you need to have all the appropriate documentation. If you are claiming for loss or damaged items, you have to make a police report within 24 hours of the event and request a copy for your claim submission.
| Contact Information | |
|---|---|
| Customer Service | (65) 6827 2548 |
| 24-Hour Emergency Assistance | (65) 6323 8288 |
| Address | 4 Shenton Way #21-01 SGX Centre 2, Singapore 068807 |
| Claims | Online |
MSIG Travel Insurance Details
It is important to make sure that you are getting the right coverage for your next trip, and that you're not overpaying for coverage. Below, you'll find a summary of MSIG's benefits and premiums for its Pre-Ex plan, as well as how they compare to the industry average. If you would like to compare MSIG to other plans on the market, you can read our top picks of the best travel insurance policies in Singapore here.
| Pre-Ex Plan Premiums | Standard | Elite | Premier | Avg. Pre-Ex Market Cost |
|---|---|---|---|---|
| 1-Week ASEAN | S$61 | S$81 | S$114 | S$125.00 |
| 1-Week Asia | S$74 | S$101 | S$143 | S$159.00 |
| 1-Week Global | S$117 | S$146 | S$201 | S$214.00 |
| Coverage Benefits | Standard | Elite | Premier |
|---|---|---|---|
| Personal Accident & Death | S$150,000 | S$200,000 | S$500,000 |
| Medical | S$250,000 | S$500,000 | 1,000,000 |
| Medical (Pre-Ex) | S$75,000 | S$100,000 | S$150,000 |
| Emergency Medical & Repatriation (Pre-Ex) | S$100,000 | S$150,000 | S$200,000 |
| Trip Cancellation | S$5,000 | S$10,000 | S$15,000 |
| Trip Delays | S$500 | S$1,000 | S$1,500 |
| Baggage Loss Damage | S$3,000 | S$5,000 | S$7,000 |
| Baggage Delay | S$600 | S$1,000 | S$1,500 |
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