DBS Travel Insurance: Is It a Good Deal?
DBS Travel Insurance: Is It a Good Deal?
ValueChampion Rating 
Pros
- Above average baggage delay benefits
- Covers skydiving, hiding, bungee jumping and water/winter sports
- Classic & Premier plans are competitively priced for ASEAN annual plans
Cons
- Lack of cover for golf equipment
- Platinum plan is pricey compared to its peers
DBS's three travel insurance plans, the Classic, Premier and Platinum plans, can be summed up as offering medium, standard coverage in most areas at prices close to the industry average, with a particular emphasis on cover for baggage delays. Thus, if you want to make sure you have great coverage for your belongings, DBS may be a great fit. However, those who are looking for high value annual plans or budget-friendly options may find better options with other insurers.
| Summary of DBS TravellerShield Travel Insurance |
|---|
| Above-average coverage for trip and baggage delays |
| Classic and Premier are competitively priced for annual ASEAN plans but Platinum plan tends to be pricey all around. |
| Premier and Platinum plans offer for golf equipment coverage |
| Mid-priced plan that does not excel over alternatives that are more affordable, include better coverage or have better value for your money |
| Will cover you even if you're participating in riskier activities like water sports, winter sports, skydiving, bungee jumping, hiking or riding a hot air balloon |
Table of Contents
DBS Travel Insurance: What You Need to Know
DBS's travel insurance plans share in common a tendency to offer average coverage in most areas at prices close to the industry average, standing out only for their high coverage for baggage delay. Because the DBS plans fail to excel whether you're seeking affordability, high coverage, or great value for your money, there is a high likelihood that you will be served equally well or better by a different insurer no matter if you're a budget traveller or luxury traveller.
However, if you are someone who likes to be active during your travels and participate in all sorts of sports activities, DBS may end up being a great fit. All DBS travel insurance plans will cover you if you engage in technically riskier activities, such as water sports, winter sports, skydiving, bungee jumping, hiking and hot air balloon rides. Another main strength of DBS's travel insurance plans is their very good coverage for baggage delays compared to other plans. If this is an issue that is important to you, DBS may be a good option. However, due to DBS's prices, we would recommend budget and mid-tier shoppers to also consider Allianz Global Assistance's Bronze/Silver plans or Citibank's Classic/Deluxe plans. This is because in terms of cost, DBS plans tend to range between being mid-priced and being on the more expensive side compared to the competition.
DBS may not be a good choice for those who are looking for budget plans. Since their prices are around the average across all types of plans, you can find much cheaper plans regardless of what kind of plan you are looking to buy. Additionally, though DBS has well-rounded coverage, some of the cheaper alternatives may offer either higher medical or trip inconvenience coverage (like FWD).
Notable Exclusions
DBS has a standard exclusion policy which includes pre-existing conditions, participation in competitive sports, declared or undeclared war or riots and travelling against the advice of either your doctor or the Singapore Government.
| Medical Exclusions | Trip Inconvenience Exclusions |
|---|---|
| Medical Expenses for pre-existing conditions | Engaging in sport for compensation |
| Pregnancy-related events | Items taken by customs officials |
| Suicide and mental illness | Baggage sent separately or items left unattended |
| Cosmetic or elective surgery (unless necessitated by injury) | loss or damage of hired equipment |
| Travelling when you are medically unfit | Inability to travel due to business or contractual obligations |
Sports Coverage
DBS offers golf equipment coverage and full sports activities coverage for its Premier and Platinum plans. You will be covered for bungee jumping, skydiving, paragliding, helicopter rides, hot air ballooning, jet skiing, mountaineering (below 3,000 metres), skiing/snowboarding, canoeing/white water rafting and underwater activities such as scuba diving (with an instructor).
| Golf Cover | Classic | Premier | Platinum |
|---|---|---|---|
| Golf Equipment | N/A | S$1,000 | S$1,500 |
| Hole-in-One | N/A | S$500 | S$500 |
Claims Information
To ensure quick claims processing, you have to submit your you claims within one month of returning to Singapore. For policies purchased 1 January 2018 onwards, you will be submitting claims through Chubb. You have one session to complete your claim. If you do not have enough materials or enough time, you can request a PDF form. You should make sure you have all the required documentation for faster and accurate processing.
| Contact Information | |
|---|---|
| Customer Service | (65) 6398 8797 |
| 24-Hour Emergency Assistance | (65) 6322 2132 |
| Address | Chubb Insurance Singapore Limited, 138 Market Street, #11-01 CapitaGreen Singapore 048946 |
| Claims Email | [email protected] |
| Claims | Online |
Summary of DBS Travel Insurance Coverage
Though looking for a travel insurance plan that gives you good value for your money while addressing your most pressing concerns may be the last thing you want to do when planning your next vacation or business trip, taking the time to do your research can really pay off. Below, we prepared a summary of how DBS compares in price and benefits against the industry average. If you’d like to learn more about please consider reading our list of the best travel insurance in Singapore.
| Classic | Premier | Platinum | Industry Average | |
|---|---|---|---|---|
| 1-Week ASEAN | S$26.25 | S$33.25 | S$45.50 | S$46.00 |
| Annual ASEAN | S$168.00 | S$232.00 | S$344.00 | S$248.00 |
| 1-Week Asia | S$31.00 | S$41.00 | S$61.25 | S$56.00 |
| Annual Asia | S$208.00 | S$272.00 | S$392.00 | S$264.38 |
| 1-Week Global | S$44.50 | S$54.25 | S$76 | S$78.00 |
| Annual Global | S$288.00 | S$360.00 | S$520.00 | S$355.00 |
| 1 Week ASEAN Value Ratio | 0.81 | 0.90 | 1.24 | 1.00 |
| Annual Global Ratio | 0.56 | 0.75 | 0.89 | 1.00 |
| Coverage Benefits | Classic | Premier | Platinum | Industry Average |
|---|---|---|---|---|
| Personal Accident & Death | S$150,000 | S$200,000 | S$500,000 | S$329,300 |
| Medical | S$300,000 | S$500,000 | S$1,000,000 | S$781,000 |
| Emergency Medical & Repatriation | S$1,000,000 | S$1,000,000 | S$1,000,000 | S$1,043,000 |
| Trip Cancellation | S$5,000 | S$10,000 | S$15,000 | S$12,900 |
| Trip Delays | S$1,200 | S$1,600 | S$2,000 | S$1,300 |
| Baggage Loss Damage | S$3,000 | S$5,000 | S$8,000 | S$5,700 |
| Baggage Delay | S$1,200 | S$1,600 | S$2,000 | S$1,100 |
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Anastassia is a Senior Research Analyst at ValueChampion Singapore, evaluating insurance products for consumers based on quantitative and qualitative financial analysis. She holds degrees in Economics and International Business Management and her prior working experience includes work in the capital markets sector. Her analyses surrounding insurance, healthcare, international affairs and personal finance has been featured on AsiaOne, Business Insider, DW, Vice, Her World, Asia Insurance Review, the Australian Institute of International Affairs and more.