Singlife Car Insurance: Is It the Right Plan For You?
Singlife Car Insurance: Is It the Right Plan For You?
ValueChampion Rating 
Pros
- Premiums cost 20-30% below average
- Discounts on multi-year plans
- Only 10% NCD reduction for at-fault claims with Standard & Prestige plans
Cons
- Doesn't offer TPFT or TPO policies
- Lite plan fails to stand out despite low cost
- Benefit-rich plans may not appeal to drivers who need basic coverage
Singlife Car Insurance plan's highly competitive pricing and generous coverage has something for every kind of driver. However, customers shopping for a TPO or TPFT car insurance plan should look elsewhere, as Singlife does not sell third party policies. If you're looking for a more fully-featured car insurance plan with some unique perks, read on to see if Singlife's car insurance plans could be the right fit.
Table of Contents
| Summary of Singlife Car Insurance |
|---|
| Lite plan is cheap but feature-light |
| Standard plan offers average coverage for below-average pricing |
| Prestige plan is feature heavy while still affordable |
| Only 10% NCD reduction for at-fault claims with Standard and Prestige plans |
| Option to buy a dual year plan, saving you an additional 5% per year |
Singlife Car Insurance Highlights
You will benefit most from Singlife Car Insurance if you are an inexperienced driver or looking to insure a family car. Very budget-friendly, with premiums around 20-30% below average, Singlife still includes an impressive number of built-in, valuable features and coverage. Benefits include the standard third party and car loss coverage, as well as personal accident, medical, towing, child seat, personal belongings, loss of use and unlimited car accessory coverage alongside 24-hour roadside and emergency assistance. Your car will also be covered for fire, flood, theft and natural disasters. Singlife's Prestige plan is especially a high value deal, with features such as guaranteed renewal premiums (same or lower renewal premium given no profile changes) and eCall (a rapid assistance service for potentially fatal accidents). Given that other insurers charge similar premiums for more basic plans, Singlife ends up being one of the most high value plans on the market.
Another cost-saving benefit is Singlife's dual-year plan option that saves you an additional 5% on your premium. If you don't want to change your insurance plan annually or you are worried about price increases, this can be quite convenient. For those looking to protect their NCD, Singlife distinguishes itself from competitors by reducing your NCD by only 10% for each at-fault claim. This is unlike most insurers, who reduce your NCD by 30% upon renewal. This feature could save you a lot of money over the next few years, as it would only take one year to regain your prior NCD, as opposed to three years with other insurance companies. Additionally, all three plans have an additional 5% discount if you are currently earning a 50% NCD.
Discerning customers should note that for all its high points, Singlife's car insurance plan does fall short in a couple of ways. Its Lite plan may not be worth considering, even as a budget option as other insurers offer similar plans for less. Secondly, though Singlife does offer a variety of ways to upgrade your plan for increased coverage, its core benefits may not be necessary for single drivers, and you may end up paying for coverage you don't need (like car seats).
Singlife Car Insurance Plan
Singlife's car insurance Lite plan can be a good option for safe, experienced drivers who want want basic protection for market beating prices. Its premiums are 20-30% cheaper for drivers with a 50% NCD compared to the market average. However, compared to Singlife's other two plans, it isn't as feature heavy and doesn't offer the eCall feature, roadside rescue, personal accident, accident reporting or pickup from accident location coverage. However, it does still offer towing, child seat coverage and brand new car replacement (if your car's repair costs exceed 70% of its market value). It also offers S$500 of medical expense coverage for you and your passengers.
However, one noticeable setback to the Singlife Car Insurance Lite plan is that its features may not give experienced drivers much accident protection benefits. For instance, older experienced drivers may not necessarily need car seat coverage, and may instead need something more basic like transport allowance to help them get around while their car is in for repaired—which isn't offered. Additionally, Singlife's special 10% drop in NCD in case of accident does not apply to this plan. Instead, your NCD will drop by the industry standard 30% if you cause an accident.
Singlife Car Insurance Standard
The Singlife Car Insurance Standard plan can be a good option for cost-conscious families with experienced drivers. This is due to the plan's 20% below average cost for sedans along with some family-focused benefits. While it is not as comprehensive as the Prestige plan, it does offer some notable features including allowing an unlimited number of windscreen claims, repairs at any repair shops (although your excess will be doubled), on-site accident reporting and a free ride home following an accident. It also offers up to S$2,500 of medical expenses for you and your passengers as well as personal accident coverage at no extra cost.
However, the Singlife Car Insurance Standard plan fails to stand out either for budget-seekers or those looking for maximum benefits. If you are looking for a budget friendly plan, you can either opt for Singlife Car Insurance Lite plan or Budget Direct. If you are looking for a feature-laden plan, you can opt for Singlife's Prestige plan or a top-tier plan from FWD. Nonetheless, if you are looking for a plan that offers something in between, this could be a decent plan to consider.
Singlife Car Insurance Prestige
Singlife's Prestige plan is one of the best value options for families or drivers of luxury cars looking to maximise accident-related protection. It costs around 7-10% below the market average for married drivers and drivers of luxury cars. In terms of coverage, Singlife's Prestige plan combines affordability with life-saving features such as their eCall service, which monitors your driving and will alert authorities if you get into a potentially fatal crash. This is in addition to S$5,000 of medical expense coverage for you and your passengers, along with personal accident coverage for death, loss of limbs and loss of sight/hearing. To give you peace of mind following an accident, you will also have on site accident reporting, towing services, loss of use (S$80 daily transport allowance) and a ride home following an accident.
What makes this plan specifically great for families or new drivers is that it has no additional young and inexperienced driver excess. It also offers child seat coverage, S$3,000 of personal belongings coverage and the ability to repair your car at any repairer. Last, if you get into a car accident that was your fault, you will also see only a 10% drop in your NCD—a very forgiving benefit that can help families who tend to get distracted while driving (other insurers drop your NCD by 30%).
Singlife TPO/TPFT Plans
Singlife notably does not sell a TPO or TPFT policy. However, you may find that the Singlife Car Insurance Comprehensive plan may end up being cheaper than third-party plans from other insurers, especially if you have a 50% NCD.
Customisation & Other Options
For customers who may be interested in paying a little extra for more thorough benefits and coverage, Singlife offers an average selection of options to upgrade its base car insurance plan. As mentioned previously, Singlife offers an optional NCD Protector feature once you reach an NCD of 30%. You can also pay extra for additional coverage for personal accident, replacement keys and locks, a loss of use benefit, costs associated with identity theft and even add home contents coverage.
| Additional Benefits | Amount | Cost |
|---|---|---|
| Lock/Key Replacement | S$500 | S$26.75 |
| Loss of Use | S$80/day for 10 days | S$80.25 |
| Additional Personal Accident | S$100,000 | S$53.50 |
| Privileged Rate Home Insurance | S$150,000 | S$85.60 |
| NCD Protector (30%+) | 1 claim | S$60.74 |
Singlife Car Insurance Exclusions
Like most other car insurance companies, Singlife may deny your claim if the accident, injury, loss, or damage to the vehicle happened while someone was driving uninsured or without proper documentation. Moreover, Singlife won't pay if your car was damaged during any other agreement, such as delivery or passenger ride-sharing services. Other general exclusions include any accident, injury, loss, or damage if:
- Your car is registered outside the Republic of Singapore
- Your car is being used outside of the territorial limits
- There was any criminal activity or willful act, willful negligence, or collusion by the driver
- The driver was under the influence of drugs or alcohol
- There was any loss, damage, injury, or death arising from your failure to comply with any manufacturer’s recall or service bulletin
- It was directly caused by pollution or contamination unless caused by a sudden, identifiable, unintended, and unexpected event
- It was caused by loss of use, wear and tear, depreciation
- It was caused by mechanical, electrical, or electronic failure, breakdown, or breakage
- There was computer and equipment failure or malfunction.
- Damage to tyres by braking or by punctures, cuts, or bursts unless your car is damaged at the same time
Make sure you read the policy wording carefully to see what is and isn't covered by Aviva's motor insurance policy.
Claims & Contact Information
Singlife requires you to let them know of a possible claim submission within 24 hours of the event. If the accident is not your fault, you will not have to pay an excess or deductible. If the accident is your fault, you will pay the excess and suffer a drop in your NCD. There are several claim forms offered depending on the type of event with no option to submit the claims online.
| Contact Information | |
|---|---|
| Car Accident and Emergency Breakdown Assistance | +65 6333 2222 |
| Customer Service Hotline | +65 6827 9966 |
| Claims Information | Claim forms |
| Mailing Address | 4 Shenton Way #01-01 SGX Centre 2, Singapore 068807 |
Summary of Features & Benefits
Finding the right car insurance offers peace of mind and proper protection for one of your most expensive assets. Below, we've compiled a summary of Singlife's main benefits, as well as any additional costs or excesses. If you would like to see how it compares to other car insurance plans, you should consider reading our guide to the best car insurance policies in Singapore.
| Features | Lite | Standard | Prestige | Excess |
|---|---|---|---|---|
| General Excess | N/A | N/A | N/A | S$250-S$2,000 |
| Accidental Loss/Damage | Market Value | Market Value | Market Value | N/A |
| 3rd Party Liability (Death) | Unlimited | Unlimited | Unlimited | N/A |
| 3rd Party Liability (Damage) | S$5 Mn | S$5 Mn | S$5 Mn | N/A |
| Personal Accident (Driver) | N/A | S$50,000 | S$100,000 | N/A |
| Personal Accident (Passenger) | N/A | S$50,000 | S$100,000 | N/A |
| Medical Expenses (per pass.) | S$500 | S$2,500 | S$5,000 | N/A |
| Towing | Unlmtd | Unlmtd | Unlmtd | N/A |
| Windscreen | Unlimited w/ Aviva Workshop | Unlimited w/ Singlife Workshop | Unlimited w/ Singlife Workshop | S$0-S$100 |
| Car Accessories | Unlimited | Unlimited | Unlimited | N/A |
| Personal Belongings | N/A | S$1,000 | S$3,000 | N/A |
| Roadside Assistance | No | Yes | Yes | N/A |
| Young Driver Excess (under 25) | N/A | N/A | N/A | S$0-S$2,500 |
Protected up to specified limits by SDIC. This is only product information provided. You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that is not suitable for you may impact your ability to finance your future financial needs. If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.