AIA Travel Insurance: Is It A Good Deal?
AIA Travel Insurance: Is It A Good Deal?
ValueChampion Rating 
Pros
- High per item cover for baggage loss/damage
- Premier plan offers above average benefits for trip inconvenience & medical
- Provides golf and sports coverage
Cons
- Expensive
- Below average value for your money
Overall, AIA's travel insurance plans can be characterized as being solid policies that meet the industry standard in terms of the amount of coverage that each plan includes. However, AIA's plans are also among the most expensive in their class. Because there are stronger, cheaper alternatives on the Singapore market that offer consumers better bang for their buck, AIA travel insurance is difficult to recommend to fiscally-savvy Singaporean consumers.
Table of Contents
- AIA Travel Insurance: What You Need to Know
- Sports Coverage
- Claims Information
- Summary of Coverage & Benefits
| AIA Insurance Quick Facts |
|---|
| Credit Rating (S&P): AA- |
| Rated "Best Insurance Provided Gold Award" - Living Reader's Choice |
AIA Travel Insurance: What You Need to Know
AIA's three-pronged travel insurance suite, which includes its budget Classic plan, mid-tier Deluxe plan and premium Premier plan, cover the bases with average coverage overall that meets the industry standard. All AIA travel insurance plans feature among the highest per item coverage for baggage loss/damage on the market, with the Premier plan also standing out for its high cover for medical expenses.
However, where AIA's travel insurance plans fall short is their pricing. Each of AIA's plans are among the most expensive in their class, along with AIG and Chubb. This means that while the level of coverage provided in the plan may be satisfactory, the value you're getting for your money with an AIA plan leaves something to be desired. There are alternatives on the market that give you much better coverage for less money, such as the generous and comprehensive policies from AXA, Allianz Global Assistance, and Aviva. Shoppers seeking a stronger emphasis on affordability as opposed to maximum coverage might also be interested in the travel insurance plans from Budget Direct, FWD, Etiqa and HL Assurance.
Notable Exclusions
AIA has standard exclusions including extreme sports (potholing, hunting trips, expeditions and ocean yachting), pre-existing medical conditions, travelling against the advise of your doctor, illegal acts and war. The table below summarises some of the common exclusions you should be aware of. However, it is always beneficial to read the full policy document.
| Medical Exclusions | Trip Inconvenience Exclusions |
|---|---|
| Pre-existing conditions | Engaging in sport for compensation |
| Pregnancy-related events | Items taken by customs officials |
| Suicide and mental illness | Baggage sent separately or items left unattended |
| Cosmetic or elective surgery (unless necessitated by injury) | Fragile articles, skis, snowboards, |
Sports Coverage
AIA offers basic golf coverage at no extra charge, consisting of golf equipment coverage, unused green fees reimbursement and hole-in-one coverage. You are covered for participating in marathons (but not bi- or triathlons, scuba-diving, trekking below 3,000 metres, harnessed rock-climbing if done with a tour operator and available to the general public (below 6,000 metres), skiing and snowboarding. You should keep in mind that any equipment besides golf equipment is not covered.
| Golf Coverage | Classic | Deluxe | Premier |
|---|---|---|---|
| Golf Equipment | S$500 | S$500 | S$750 |
| Hole-in-One | N/A | S$250 | S$250 |
| Loss of Green Fees | N/A | S$250 | S$250 |
Claims Information
AIA lets you submit your claims online (linked below) in a 30 minutes session. You will get a one-time password to use for your claim submission. Make sure you have documents that support your claim, your travel itinerary and mobile phone.
| Contact Information | |
|---|---|
| Customer Service | 1-800 248 0000 |
| 24-Hour Emergency Assistance | (65) 6248 8000 |
| Address | 1 Robinson Road, AIA Tower, Singapore 048542 |
| Claims | Online |
AIA Travel Insurance Coverage and Benefits
Hopefully, reading our review of AIA's travel insurance plans has helped you determine if this insurer has the right policy to meet your protection needs for your next business trip or holiday. But if you'd like to learn more about what else is out there, please consider reading our list of the best and cheapest travel insurance plans in Singapore.
| Classic | Deluxe | Premier | Industry Average | |
|---|---|---|---|---|
| 1-Week ASEAN | S$37.30 | S$53.50 | S$76.65 | S$46.00 |
| Annual ASEAN | S$250 | S$300 | S$460.50 | S$248.00 |
| 1-Week Asia | S$55.45 | S$73.60 | S$105.90 | S$56.00 |
| Annual Asia | S$250 | S$300 | S$460.50 | S$264.38 |
| 1-Week Global | S$75.60 | S$92.80 | S$123 | S$78.00 |
| Annual Global | S$320 | S$400 | S$651 | S$355.00 |
| 1 Week ASEAN Value Ratio | 0.23 | 0.58 | 1.82 | 1.00 |
| Annual Global Ratio | 0.22 | 0.66 | 1.80 | 1.00 |
| Coverage Benefits | Classic | Deluxe | Premier | Industry Average |
|---|---|---|---|---|
| Personal Accident & Death | S$150,000 | S$200,000 | S$500,000 | S$329,300S |
| Medical | S$210,000 | S$525,000 | S$1,050,000 | $781,000 |
| Emergency Evacuation & Repatriation | Unlmtd | Unlmtd | Unlmtd | S$1,043,000 |
| Trip Cancellation | S$5,000 | S$10,000 | S$15,000 | S$12,900 |
| Trip Delays | S$1,000 | S$1,000 | S$1,000 | S$1,300 |
| Baggage Loss Damage | S$3,000 | S$5,000 | S$8,000 | S$5,700 |
| Baggage Delay | S$1,000 | S$1,000 | S$1,000 | S$1,100 |
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Anastassia is a Senior Research Analyst at ValueChampion Singapore, evaluating insurance products for consumers based on quantitative and qualitative financial analysis. She holds degrees in Economics and International Business Management and her prior working experience includes work in the capital markets sector. Her analyses surrounding insurance, healthcare, international affairs and personal finance has been featured on AsiaOne, Business Insider, DW, Vice, Her World, Asia Insurance Review, the Australian Institute of International Affairs and more.